Privacy Policy
Last updated 26 September 2026
Haukoo Tech ("we", "us", "our") is operated by HK Solution Engineering Sdn. Bhd. This policy explains what personal data we collect when you use this website or engage our services, how we use it, and the rights you have under Malaysia's Personal Data Protection Act 2010 (PDPA).
Information We Collect
We collect information you give us directly, such as your name, business name, email address, phone number and WhatsApp number when you submit an enquiry, request a demo, or use our pricing calculator. We also collect basic usage data (pages visited, device type, approximate location) through standard web analytics.
How We Use It
We use your information to respond to enquiries, recommend suitable POS and business systems, schedule demos and installations, provide after-sales support, and improve this website. We do not use your data for purposes unrelated to these.
Disclosure
We may share your information with the POS or hardware vendors you ask us to connect you with, and with service providers who help us operate this website (such as hosting and communications tools). We do not sell your personal data to third parties.
Retention
We keep personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is securely deleted or anonymised.
Your Rights
Under the PDPA, you may request access to, correction of, or deletion of your personal data, and may withdraw consent to further processing. To exercise these rights, contact us using the details below.
Contact
Questions about this policy or your personal data can be sent to sales@haukoo.com.my.